Platform Terms of Use

These terms govern use of the Platform. The Platform is intended exclusively for businesses (B2B); use by consumers is excluded. Orders and contract conclusions require completed business onboarding with verification (incl. VAT ID/registration); there is no open sale to consumers. Contractual supply relationships are governed by the respective Framework Agreements.

ShipFarmy provides an intermediation and logistics marketplace; it is not the seller of the goods and not a commercial agent (see the Framework Agreements).

Credentials must be kept confidential. The following are prohibited (acceptable use policy / AUP): unlawful content, false information, interference with integrity or security, automated scraping without permission, circumvention of access controls, infringement of third-party rights, and use contrary to sanctions or export law.

The AI systems used by ShipFarmy — including the Navi assistant and any further AI-assisted platform features — are clearly labelled as AI; AI-generated content is identified as such (Art. 50 AI Act, applicable from 2 August 2026; applied voluntarily ahead of that date). AI outputs may contain errors; ShipFarmy is responsible for binding operational actions in accordance with the Framework Agreements.

The Platform, software, AI Systems, databases and trademarks are protected; ShipFarmy holds the sui generis database (maker's) right in the Platform's databases under Directive 96/9/EC and §§ 87a et seq. UrhG. Only a simple, revocable right of use for the term is granted; extraction or re-utilisation of substantial parts of the databases without consent is not permitted.

The liability provisions of the respective Framework Agreements apply. For mere use of the Platform outside a Framework Agreement, ShipFarmy is liable only for intent, gross negligence and injury to life, body or health.

Illegal content can be reported via [EMAIL_DSA] (Art. 16 DSA). Measures are communicated with reasons (Art. 17 DSA); an internal complaint-handling system is available (Art. 20 DSA). Out-of-court dispute-settlement obligations apply where applicable (Art. 21 DSA).

Ranking criteria (Art. 5): the main parameters determining the ranking of offers and their relative weighting are described in the Platform; the decisive factors are in particular availability and delivery capability, price, and quality indicators (where used, incl. the Lot Trust Score). No direct or indirect remuneration influences the ranking; paid placements, if introduced, are identified as such. Internal complaint handling: [EMAIL_P2B] (Art. 11). Designated mediators (Art. 12): [MEDIATOR].

ShipFarmy may amend these terms with at least fifteen (15) days' prior notice (Art. 3 P2B); material changes affect existing Framework Agreements only under their amendment rules.

German law applies; place of jurisdiction Berlin, where permissible. These terms exist in German and English; in case of conflict the German version prevails. Version: 1 July 2026.